Frequently Asked Questions

Mystery Escape City offers outdoor escape room experiences that players access through our website. Players use their smartphones to receive digital clues and puzzles which they solve as they explore real-world locations in their city! Players will complete challenges in outdoor settings such as parks, college campuses, or urban environments. It combines the excitement of traditional escape rooms with the thrill of exploring real-world locations.

To play Mystery Escape City, simply click here to select your game. There is a link from each game to purchase tickets.

  1. Select a game in your desired location, and purchase tickets for the number of players you have.
  2. After you purchase the tickets, you will receive an email with your starting location and more information.
  3. When you are ready to play, share your ticket code with other group members to join the game.Click “Play Now” in the right hand corner of our website to enter the ticket code.
  4. Go to the designated starting point in the real world where you'll use your smartphone to access clues and solve puzzles to progress through the game.
  5. Click start to begin your timer and play!

Mystery Escape City games are available for purchase and play at any time! There are no specific days or times restricting your adventure. Just pick a time that works best for you to play!

Tip: We would recommend playing when it is still light outside because your surroundings may be harder to see in the dark making solving more difficult.

Mystery Escape City games are available in various locations within your city, including parks, college campuses, and historical landmarks. Check our website here for specific game locations near you.

Tickets for Mystery Escape City games are priced at $5 per device. It is recommended that each player use their own device to participate in the game.

Our current games are recommended for ages 14+ as some puzzles have more complex problem solving and critical thinking. There are hints provided throughout the game to help just in case players get stuck.

Make sure you have your mobile device to be able to access the clues and puzzles. Paper and a pen may be useful for problem solving, but are not necessary. The games are outdoors so dress appropriately for weather conditions!

On average, players can expect the game to last approximately one hour. The duration of a Mystery Escape City game can vary depending on the location and complexity of the puzzles. You will have 90 minutes to complete the game with the competitive timer, but you can access the game for up to 3 hours.

Each ticket code allows for up to 10 devices to play on the same game. If you have a group larger than 10 people, we would suggest splitting up into smaller groups of 3-6 players. Purchase ticket codes for each of those smaller groups and play competitively against one another!

Purchasing ticket codes allows multiple devices to participate in the same game, allowing for collaborative gameplay where all players can input answers and solve puzzles together, advancing at the same time. For small groups, we recommend one person purchasing tickets for all players to ensure everyone can join the same game. Alternatively, if each person buys tickets separately, it creates a more competitive environment, perfect for those who enjoy racing against each other.